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Earning and Redeeming Points in Programmes

If you’ve ever wondered how loyalty points work or how you can make the most of them, you’re in the right place. Loyalty programmes are everywhere now, especially in services like sports massage, remedial massage, Swedish massage, and even waxing. They reward you for coming back and spending with them. But how do you actually earn and redeem points? And what’s the real value of those points? Let’s break it down in simple terms.

Understanding Loyalty Points: What They Are and How They Work


Loyalty points are a way businesses say thank you for your repeat custom. When you book a massage or waxing session, you earn points based on how much you spend. These points add up and can be exchanged for discounts, free services, or special offers.

Here’s how it usually works:

  • Earn points with every purchase: For example, you might get 1 point for every £1 spent.
  • Track your points: Most programmes let you check your balance online or via an app.
  • Redeem points for rewards: Once you have enough points, you can swap them for something valuable.

The best part? You don’t have to do anything complicated. Just book your usual treatments, and the points pile up automatically.

Eye-level view of massage appointment room with relaxing lighting
Relaxing massage room setup

If you’re someone who regularly gets sports or remedial massage, joining a loyalty programme can save you money in the long run. It’s like getting a little bonus every time you treat yourself.

How to Earn Loyalty Points Effectively


Earning points is straightforward, but there are ways to maximise what you get. Here are some tips:

  1. Join a membership Community - you can earn extra points for free by joining up
  2. Book regular sessions: The more you spend, the more points you earn.
  3. Look out for bonus point offers: Sometimes businesses run promotions where you can earn double points or extra points on certain services.
  4. Refer friends: Some programmes reward you with points when your friends book their first appointment.
  5. Sign up for newsletters: You might get exclusive offers or points just for subscribing.

For example, if you get a Swedish massage every month, you’ll steadily build points. Add a waxing session now and then, and your points grow even faster.

Remember, points usually have an expiry date, so keep an eye on that to avoid losing them.

How much is 100 points worth?


You might be wondering what 100 points actually mean in real terms. The value depends on the programme, but here’s a rough idea:

  • If 1 point equals 50p, then 100 points are worth £5
  • Some programmes might value points differently, like 2 points per £1 spent, or 1 point equals 0.5p.
  • Check the specific rewards catalogue to see what you can get for 100 points.

For instance, 500 points could get you several free massage sessions or a significant discount on a waxing package. It’s a great way to save on treatments you already enjoy.

Close-up view of loyalty card and points balance on smartphone screen
Checking loyalty points balance on phone

Always read the terms and conditions to understand how points convert to rewards. Some programmes offer better value for certain services, so plan your redemptions wisely.

Redeeming Points: Making the Most of Your Rewards


Redeeming points should be easy and rewarding. Here’s how to get the best out of your points:

  • Plan your redemptions: Use points for bigger treatments or packages to get more value.
  • Combine points with offers: Sometimes you can use points alongside discounts or vouchers.
  • Book in advance: Popular slots might fill up fast, so redeem early.
  • Ask about exclusive rewards: Some programmes offer special perks only available through points.

For example, you might redeem points for a full sports massage session or a waxing treatment. This can reduce your out-of-pocket cost or even get you a free session.

If you want to earn and redeem points with a trusted local provider, check out their loyalty programme. It’s designed to reward you for every visit.

High angle view of massage oils and loyalty card on wooden table
Massage oils and loyalty card ready for use

Tips to Keep Your Loyalty Points Safe and Active


Points are great, but they can expire or get lost if you’re not careful. Here’s how to keep your points safe:

  • Register your account properly: Make sure your details are up to date.
  • Use points before expiry: Mark expiry dates on your calendar.
  • Keep receipts or booking confirmations: These can help if there’s a points issue.
  • Contact customer service if needed: They can help with missing points or questions.

By staying organised, you’ll never miss out on rewards you’ve earned.


Loyalty points are a simple way to get more from your regular massage or waxing treatments. By understanding how to earn and redeem points, you can enjoy extra value and save money. So next time you book a session, remember to check if you can join a loyalty programme. It’s a small step that pays off big in the long run.

How Points Work at Hands On Massage


EARNING POINTS


If you join our loyalty programme by signing up on the website or Wix Spaces App; you will automatically be awarded 30 Hands

Hands are our points system - more Hands = more rewards.

Each time you make a booking you will earn 10 Hands - whether you have joined the loyalty programme or not. As long as you use the same email and phone number each time you book.

REDEEMING HANDS


You can redeem points when you make a booking - you will be informed by email and in the loyalty app when you have earned enough Hands to reward you with a discount

80 Hands can be exchanged for a £35 discount from any treatment

100 Hands can be exchanged for £50 off any treatment (equivalent to a 60 minute treatment)

This means that on first joining us, your 8th treatment will be free!

When you make a booking, on the final page prior to treatment, look for the question "do you have a discount code?" Enter the code from your email or app message and it should reduce your payment required accordingly. If this is a partial payment towards the full cost, the remainder can be paid online by the usual methods, or in person at the appointment if you have selected that option.

 
 
 

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